+44 (0)20 3861 3400

Terms and Conditions

Disclaimer

The information available on this web site is intended to be informative only. The generality of the information provided may omit certain considerations which may be relevant to particular circumstances. Accordingly, this web site is not a complete or authoritative source of legal information.

We cannot take any responsibility for reliance on errors or omissions in the content contained on our web site. The content of this site may also be out of date in some instances.

Regulatory Information

SJS Law is the trading name of SJS Law Limited (co. no. 08141252).  The registered office is Unit 8, Kew Bridge Piazza, 8 Kew Bridge Road, London TW8 0FJ.

We are regulated by the Solicitors' Regulation Authority, Registration Number 570947. 

The Solicitors’ Regulation Authority regulations include the Solicitors’ Code of Conduct and the Solicitors’ Account Rules. Theses regulation can be accessed via the SRA’s website: www.sra.org.uk.

Professional indemnity insurance

We maintain compulsory professional indemnity insurance which covers all of our practice which is carried on from offices located in England. We are happy to provide further details on request.

Anti-Money laundering

We are required under the Money Laundering Regulations 2007 to verify the identity of all our clients. This means that we may ask for passport or other identification documents. 

We may also obtain relevant information from external organisations including credit agencies who may keep a record of the search. Where our client is an entity, we may need to verify the structure of the entity and confirmation of who is ultimately the beneficial owner. We will seek this information at the outset of our business relationship, although we may need to update it during the course of our on-going relationship.

Complaints

We pride ourselves on client care so if you feel dissatisfied with the service we have provided then you have the right to complain.

We take complaints very seriously and aim to resolve any disputes quickly and amicably.

Should you wish to make a complaint, please do so in writing to the following address:

Complaints Partner
SJS Law
Unit 8
Kew Bridge Piazza
London TW8 0FJ

If the complaint is not resolved to your satisfaction and you wish to involve an outside body, then you can contact the Legal Ombudsman service (www.legalombudsman.org.uk) on 0300 555 0333.  In normal circumstances, the Legal Ombudsman expects you to allow us 8 weeks to try to resolve your complaint before contacting them, and complaints should be made within six months of the date of the conclusion of the Firm's complaints procedure.  For more information on complaint procedures download the Legal Ombudsman Guide to Making a Complaint (PDF)

Privacy & Data Collection Policy

We are committed to preserving the privacy of all users of and visitors to www.sjslaw.co.uk. Please read the following privacy policy to understand how we use and protect the data that you provide to us. 

By registering your interest in, or contracting with us from, information on, or via, this site, you consent to the collection, use and transfer of data under the terms of this policy.

Data That We Collect From You

We may collect information about you from e-mails or letters you send to us or telephone calls to us. This will include all or some of the following: your name, telephone and/or fax numbers and address.

Use of your information

Your data will enable us to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning your relationship with us. We may also use and analyse the information we collect so that we can administer, support, improve and develop our business.

Disclosure of your Data

We will only disclose the above information to third parties for the purposes of validating credit status. We will not transfer your data outside the EEA (European Economic Area).

If our business enters into a joint venture with or is sold to or merged with another business entity, your data may be disclosed to our new business partners or owners

Unless required to do so by law, we will not otherwise share, sell or distribute any of the data you provide to us without your consent.